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Forum Discussion
Robbie1
3 years agoHelpful | Level 6
I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalle...
- 3 years ago
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
Walter
Dropbox Community Moderator
2 years agoHi all, thanks for your reports so far and your patience while our team is looking into this.
A new version of the desktop app just came out, so could you please give it a go from this page and let us know if the issue persists?
GrumpGrump
2 years agoNew member | Level 2
I have installed the updated version ( just by running it, not by uninstalling dropbox first)
One one windows 10 and one windows 11 computer - the start menu and system trays link still do not work on either computer but the desktop shortcut does work. I suspect the desktop shortcuts work because they target the dropbox file folder location and not the app location. Thank you for working on fixing this.
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