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Solved
I cannot install the desktop app on Linux Fedora 37
Gnome 43 has removed
libnautilus-extension.so.1
making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.
For reference: https://ask.fedoraproject.org/t/official-dropbox-package-doesnt-install-in-fedora-37/27296
Here is a link to an open pull request to make the necessary changes: https://github.com/dropbox/nautilus-dropbox/pull/105
Hi there,
We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work.
We also recommend clearing your cache before retrying, as this can assist with some common errors.
Regards,
Emmet
70 Replies
Replies have been turned off for this discussion
You can reach out to me if you need to - but there isn't really any troubleshooting to be done on the customer end. This is a problem with Dropbox using a code library that was removed from Gnome 43 which is the default desktop environment for Fedora 37. I'm sure someone on your engineering team will know about this please escalate it there.
- Megan
Dropbox Community Moderator
Hey yegnal, I hope you're doing well!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I will pass on your comments to the relevant departments since your comments on the matter have been quite helpful.
Thanks a lot!
Hi 🙂
Just upgraded to Fedora 37 and have a similar problem.
Any help/solution available?
10x
Same situation here. I'm holding my upgrade to Fedora 37 for now hoping this issue with the Nautilus plugin is resolved more or less quickly. The existing GitHub pull request makes me think the solution is near, but please get in touch with me if you want me to test any technical solution. Thanks!
https://github.com/dropbox/nautilus-dropbox/pull/105
Same problem. Hopefully this can be resolved quickly, I would hate to leave Dropbox for lack of Linux support.
I logged out and tried Software app again and this time it showed a Dropbox app as a flatpack. It seems to work well. FYI
I'd like to receive some info too. Just installed Fedora 37 and I need Dropbox.
Thanks
Reaching out as a long-time Dropbox user on Linux. I'm attempting to upgrade Fedora, but unfortunately it looks like a library Dropbox relies on was removed in GNOME 43 - am hoping to just be kept in the loop on updates, as I'm sure your engineering team is aware of it already! Output when attempting `sudo dnf system-upgrade download --releasever=37` -
```
Error:
Problem: package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64 requires libnautilus-extension.so.1()(64bit), but none of the providers can be installed
- nautilus-extensions-42.2-1.fc36.x86_64 does not belong to a distupgrade repository
- problem with installed package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64```
- Walter
Hi all, thanks for your reports so far on this.
For anyone affected who'd like to have a look internally, please let us know here and we'll reach out via email to investigate further.
