We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
alstott4027
2 years agoNew member | Level 2
I can't open my desktop app settings, so that I can move my Dropbox folder to an external drive.
This has been happening since my last computer...
What I would like to do is sync my dropbox to save to my external drive; however, I cannot access the dropbox app to go to sync settings and trying...
alstott4027
2 years agoNew member | Level 2
Nancyare you able to help with the info I provided? Thanks!
- Megan12 months ago
Dropbox Community Moderator
Hey alstott4027, sorry for the late reply!
Do you still face the same issue on your end? Have you tried any troubleshooting steps such as uninstalling the app?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!