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JGFOF's avatar
JGFOF
Explorer | Level 3
1 month ago

I can't see any syncing icons or right-click Dropbox menu options on my macOS Sonoma.

App: Dropbox (latest version)  239.4.8301 Devide: MAC book PRO 14 inch, 2023 Operating system: Sonoma 14.7.5 I can't see both syncing icons and right-click menu options on my laptop. This h...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

I see, thanks for the clarifications JGFOF - much appreciated.

Can you also send us a screenshot of the options you get when you right click on your files or folders in the Dropbox folder? 

JGFOF's avatar
JGFOF
Explorer | Level 3
1 month ago

Yes, sure. Nothing related to Dropbox appears..

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Thanks for the screenshot, JGFOF! If you haven’t tried this already, can you relaunch your Finder with these steps and let me know if you can see your syncing icons and context menu options after that?

    • JGFOF's avatar
      JGFOF
      Explorer | Level 3
      1 month ago

      Dear Nancy. Thanks for your reply. I try that now and nothing changed, so still I don't see either the syncing icons and context menu options..

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 month ago

        Thanks for the update on this JGFOF - much appreciated.

        At this point, can you perform an advanced reinstall and let us know how it goes? 

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