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bjl2's avatar
bjl2
New member | Level 2
7 years ago
Solved

I can't see my most recent files in my "recent files" tab

Since I updated and now use SmartSync the "recent files" is no longer showing the most recent files.

desktop
Setting up the apps
sync
  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for getting back to me on this, bjl2. 
     
    Hmm. :thinking: At this point, I’d recommend taking this discussion to email to further investigate. For this reason, I sent you an email to the email address associated with your Forum profile. 
     
    Please check your inbox for my latest message and we’ll take it from there. Cheers!

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  • bartgrefte's avatar
    bartgrefte
    Explorer | Level 3
    7 years ago

    Is there any news about this? I'm missing the recent files/activity feature here as well. Using version 83.4.152 on Windows 10.

    edit: Why is this thread marked as solved? I don't see any solution.

  • Tom H.22's avatar
    Tom H.22
    Explorer | Level 3
    7 years ago

    bartgrefte  Sorry, I don't know what the solution is....it just started working again for me one day...long after I had tried everything the Support dudes suggested and had no luck.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey bartgrefte, thanks for nudging us and sorry to hear that you're also having trouble with this. 

    Could you let me know if you've tried rebooting your computer or/and reinstalling the desktop app?

    Thanks in advance!

  • bartgrefte's avatar
    bartgrefte
    Explorer | Level 3
    7 years ago

    Just reïnstalled it and added some files for testing. Now I do see activity, but only for a short time. It's almost like the history get's deleted the second the window closes. Until a while back, the history was kept, no matter how old the notifications were.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Thanks for trying that out for me, bartgrefte. 

    I've sent you a ticket so that we can have a better look into it. When you have the chance, please check your inbox and we'll take it from there. 

    Looking forward to hearing back from you!

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