Forum Discussion

ericrose's avatar
ericrose
New member | Level 2
3 years ago

I can't sign in to Dropbox Windows 10 app

I downloaded the Desktop app, but it doesn't allow me to sign in. I click the Sign in button, but nothing happens. I can sign in to dropbox.com in a browser, however. I'd be glad of any advice.
desktop
Setting up the apps
sync
Esther430's avatar
Esther430
New member | Level 2
3 years ago

I'm having the same issue and all my co-workers as well. 

My desktop app is gay and is stuck on updating, isn't syncing and I already tried rebooting the computer and nothing.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ericrose & Esther430 

 

Can you try accessing your app's settings and see if you can link your device that way? 

 

You can do this by clicking on the gear icon on the top, right part and then click Preferences.

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