Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
8 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
windows
  • radical_exponent's avatar
    radical_exponent
    3 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Sorry about this MartyBook - that was an oversight from my end to be honest, as I'm not in the position to advise on a 3rd party service (the FilesNotToBackup registry to be exact) and/or provide a step by step guide on how to remedy this. 

As you know, the team are aware and working on this. I'll make sure to update this thread once I have a more concrete solution for this - thank you all for your patience. 

2_times_format's avatar
2_times_format
New member | Level 2
7 years ago

Hello !! Sorry for my broken English . . . 

Same proble here, as a result we had made 2 times format our laptop, we lost days of work searching what cause the problem. Now we cannot trust to download and to work again with DropBox. It is very hard to understand that at 2019, a pioneer to the sector DropBox, cannot solve a problem which DropBox itself cause to its clients with subscriptions.

And not only that, the problem is not to its software but damage the Operating System.

Microsoft give a restore point option in order to feel safe in any hard situation and Dropbox not only canceling this option but have you to run, to search and to spend time, money and thoughts for NOTHING !!!!

DropBox in this situation, help you with a lot of SILENCE !!!!!

At least GIVE US A FIX BUT A REAL FIX (When our pc stuck at the point that windows restore point give us a message that cannot perform due to DropBox cache file xxxxxxxx.bat

I dont know what more i can say !!!!!       

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!