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Richard P.44's avatar
Richard P.44
Helpful | Level 7
8 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
windows
  • radical_exponent's avatar
    radical_exponent
    3 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hey there people - thank you all for your constructive feedback and patience on this one. 

 

Apologies for the tardy response but I was checking back on this internally and I just found out that our team are aware and working towards a fix as we speak.

 

In the meantime, a potential workaround is to exclude the .dropbox.cache from the system restore which can be done via the FilesNotToBackup registry -  note that this is not something we support, and should only be completed by advanced users.

 

We'll make sure to keep you posted on our team's progress on this via this thread so make sure you're subscribed to it so you can receive email notifications (you can do this by clicking on the upper ellipsis button on any thread and then click on 'Subscribe').

 

I hope this helps to some extent! 

SwanCobb's avatar
SwanCobb
Collaborator | Level 10
6 years ago

So, have you created this registry entry to exclude .dropbox.cache as part of a future version of Dropbox?

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