Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
8 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
windows
  • radical_exponent's avatar
    radical_exponent
    3 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hi all and thank you for contributing in this thread with your elaborate feedback and use-cases - it's most appreciated. 

Despite the fact I don't have any news to share at the moment, I can assure you that your comments have all been passed on to the relevant team - thank you so much for your valuable input on this one.

As mentioned, even though we can't offer support or guidance on this, the best way to move forward with the task at hand would be excluding the .dropbox.cache from your system restore points.

This can be done following the steps outlined  here:  https://support.microsoft.com/en-us/help/310516/how-to-add-modify-or-delete-registry-subkeys-and-values-by-using-a-reg

I wish I had a better reply than this. 

HarrisonS's avatar
HarrisonS
New member | Level 2
4 years ago

I cant even get into my windows to do these steps... Dropbox has killed my $10k pc WTF

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!