We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Richard P.44
8 years agoHelpful | Level 7
I get an error message that Windows System Restore failed?
Hi
When I run Windows System Restore it fails with this error message
System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
- 3 years ago
Hi everyone,
We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.
Thanks
BenDBX
Community Manager
3 years agoHi Everybody,
Thanks to everyone who has reported this. We are currently investigating this system restore issue and require a bit more information from affected users.
Does this error message completely prevent system restore? Has anyone been able to proceed with the system restore in spite of the error message?
For those who cannot proceed with the restore after receiving the error message, does the system restore simply fail/quit as a result of the error?
If anyone has been able to proceed with the system restore after receiving this error message, how has the restore affected your Dropbox files?
Regards,
Ben
WhyItsAProfile
3 years agoHelpful | Level 6
It's been 4.5 years since this issue was reported - is there really not enough info here? Does Dropbox not have a QA department?
On reflection, that would explain a lot, and really reinforces that I need to stop using this product....
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!