Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
8 years ago
Solved

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
desktop
Setting up the apps
windows
  • radical_exponent's avatar
    radical_exponent
    3 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

Anthony_Pacheco's avatar
Anthony_Pacheco
Explorer | Level 4
2 years ago

I still have this issue in Windows 11 on 4/2/2024. I needed to do a system restore, and none of them worked because of this and similar Dropbox messages.

 

What is the status of this fix? How do you work around it?

 

Thanks.

codeveroby's avatar
codeveroby
Explorer | Level 4
2 years ago

There's one simple fix that I found after a few days of being stuck with the issue. All you have to do is reinstall Windows and get started from scratch. At least your files will be saved in a backup folder.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!