Forum Discussion

andygerber74's avatar
andygerber74
New member | Level 1
11 months ago

I keep removing files either via online-only or selective sync, but they remain on my hard drive.

I keep moving files to online only but then they re-appear in my hard drive. I've used both SelectiveSync and simply manually moving files and folders to online only. However, the files and folder ne...
desktop
Storage space
sync
andygerber74's avatar
andygerber74
New member | Level 1
11 months ago

It looks like I have the Desktop app installed but when I go to open it it simply takes me to Windows Explorer.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Can you search for the Dropbox desktop app from your computer's search bar and try to launch it from there andygerber74?

When it comes to your support options, you can have a  look here for more information. There you'll find that phone support is available to the Dropbox Standard, Advanced, Business, Business Plus, or Enterprise plans at this time. 

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