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Forum Discussion

hspindel's avatar
hspindel
Explorer | Level 3
20 days ago

I keep seeing an unwanted desktop app notification about being over-quota. How can I make it stop?

Application Affected Dropbox for Windows Device Desktop Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app)Latest Question or Issue Every sin...
desktop
Notifications
Storage space
windows
hspindel's avatar
hspindel
Explorer | Level 3
19 days ago

Yes, I click on remind me later, but the popup annoyingly shows up every single day.  

I would love to free up space, but unfortunately all my space is filled not by files I stored but by files other people shared to me.  It is unfortunate that those files take up space in my account.  It seems to me that instead of storing the files, Dropbox could just store a link to where they were originally shared from which would take a lot less space.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    18 days ago

    I see, thanks for the additional information hspindel 

    In this case, since the files that take up space on your account are shared, you could ask the original owner to share a view-only link to them instead of a shared folder (which take up space on all members of the share). 

    That said, I've just sent you an email to see what we can do internally, so please take a look at your inbox and we'll take it from there. 

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