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tfjonesjr's avatar
tfjonesjr
Explorer | Level 3
5 months ago

I need to gain access to an account of a friend who is disabled

I have an old laptop (Win10) that belongs to a disabled friend (stroke victim). His wife asked if I could pull photos from his Dropbox on that laptop. When I first connected to my home wifi, I sa...
account access
File access
security
tfjonesjr's avatar
tfjonesjr
Explorer | Level 3
5 months ago

The Dropbox app generates an error on his laptop, won’t connect any more

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi from me as well, tfjonesjr​.

Would you mind sending us a screenshot of that error, so we can have a visual?

Also, if the error has a hyperlink, it'd be great to have a screenshot of what you see when you click on that too.

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