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Forum Discussion

Esther B.6's avatar
Esther B.6
Helpful | Level 6
4 months ago
Solved

I need to re-link to an existing Dropbox folder when reinstalling the desktop app.

I have been using Dropbox for years but on several occasions I've had to reinstall and then fight with dropbox to use the folder that is already there instead of insisting on re-downloading terabytes...
desktop
Install
sync
windows
  • Esther B.6's avatar
    Esther B.6
    3 months ago

    Well this is interesting. I moved to a new house and changed internet providers. When I set up my computer again Dropbox started indexing the folder on G drive immediately. No more error messages. I wonder if my other internet provider was restricting some types of traffic? Anyway, it's all working now. Thanks for your help.

Esther B.6's avatar
Esther B.6
Helpful | Level 6
3 months ago

Well this is interesting. I moved to a new house and changed internet providers. When I set up my computer again Dropbox started indexing the folder on G drive immediately. No more error messages. I wonder if my other internet provider was restricting some types of traffic? Anyway, it's all working now. Thanks for your help.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

We're glad to hear it's working now and thanks for keeping us in the loop too Esther B.6 

Let us know if anything else comes up in the future and have a lovely week ahead! 

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