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jeffgrahamnow's avatar
jeffgrahamnow
New member | Level 2
2 years ago
Solved

I see a "NetworkError when attempting to fetch resource" error and I can't access Dropbox.

Hello.   I am having issues logging into my Dropbox account on one of my PC’s.   I know the password because I can log into Dropbox on another computer.   It will not log me in on that one computer, ...
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  • jeffgrahamnow's avatar
    jeffgrahamnow
    2 years ago

    Thank you for the reply.

    I have Basic and I am not over my limit as I am only logged into one app.

    It is working again now.   After a few more login attempts and a few more reboots, it finally recognized my login.

    Not sure what the problem was, but thanx for your ideas….jeff

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Let’s see what we can find together, jeffgrahamnow!

 

First off, can you clarify your current plan (as shown here)? Is it possible you’re on a free Basic account and you’re trying to log in to more than 3 devices simultaneously? You can check the number of your devices from this page.

 

As for the Dropbox website, I'd like a screenshot of the error you’re receiving there.

 

Can you reset your Dropbox password, as a test, and let me know if it helps? 

 

Keep me in the loop.

  • jeffgrahamnow's avatar
    jeffgrahamnow
    New member | Level 2
    2 years ago

    Thank you for the reply.

    I have Basic and I am not over my limit as I am only logged into one app.

    It is working again now.   After a few more login attempts and a few more reboots, it finally recognized my login.

    Not sure what the problem was, but thanx for your ideas….jeff

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