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takefive99's avatar
takefive99
Explorer | Level 4
2 years ago

I'm still not eligible for File Provider on my Mac OS 15, why?

Hi.  I'm still not eligible for File Provider.  (Hoping to upgrade so I can access to the Office automatic save features.). Please help.

 

Some stats:

 

OSX 15

Dropbox Version 208.4.5824

Dropbox Located in -> MacHD -> UserName -> Dropbox. (Main HD)

 

Dropbox Advanced account.

 

Thanks!!!

 

 

desktop
Install
Mac
Setting up the apps

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In that case, I'd recommend getting in touch with our support team directly at this point as they'll be better equipped to handle your request with account and device specific information takefive99 

     

    Let us know if you have anything else to ask or add in the meantime. 

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