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jthompson111's avatar
jthompson111
New member | Level 2
5 months ago

I'm trying to make files online-only, but they still take up hard drive space.

  Application Affected (Dropbox) Device (Dell Latitude 5510) Operating System/Browser (if using the web) (Windows 11 Pro 23H2) Dropbox App Version (if using the app) (228.4.556) Question o...
desktop
Storage space
sync
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi there, jthompson111 welcome to our Community!

You mentioned that your files start to sync again. Would you mind clarifying when does this happen?

Also, after changing your files to online-only, what does the app's syncing status report? I'm asking because the app needs to sync the changes first, before the space can be released on your device.

Let me know more, and we'll take it from there!

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