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Forum Discussion
drp242
6 months agoNew member | Level 2
I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.
Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!
33 Replies
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- Nettles6 months agoExplorer | Level 4
same here!
- indianets6 months agoNew member | Level 2
This is the exact behavior I am seeing with the version marked as solution.
- becknare6 months agoNew member | Level 2
This didn't work out the gate for me but after giving Terminal Full Disk Access in MacOS and then running
sudo rm -rf ~/Dropbox
sudo rm -rf ~/.dropbox
sudo rm -rf ~/Library/Application\ Support/Dropbox
sudo rm -rf ~/Library/DropboxHelperTools
sudo rm -rf /Library/DropboxHelperTools
I was able to execute the command and install the new beta version of Dropbox. Seems to be up and running just fine, everything re-synced and no issues yet. - bmukund6 months agoNew member | Level 2
Same issue here. How hard can it be to test on the beta BEFORE it releases to the public?
- JeffDeMello6 months agoExplorer | Level 4
Greetings again,
I did try doing the entire remove on my MacBook M4 with the sudo commands, and reinstalled Dropbox with a fresh download ⦠same issue. š
HOWEVER ⦠when I installed macOS 26 beta 1 on my MacBook M1 ⦠Dropbox worked fine! But no joy on my M4!
I hope that helps,
-Jeff-
- JeffDeMello6 months agoExplorer | Level 4
I tried using the beta version as suggested by drp242ā (after doing a full rm of everything) and unfortunately that was no bueno.
So, I guess I'll wait for the Dropbox team to work their magic! - Trigafilms6 months agoNew member | Level 2
Did you find a workaround mate! I stupidly thought I was downloading the beta for OS26 to a partition on my main computer (thankfully I have a second in command so all is safe re Dropbox files) the only desktop app (understandable) Iām having ache with is Dropbox desktop. Cheers
- VPO Guru6 months agoCollaborator | Level 8
Great news ā Beta Build 227.3.4638 is now working perfectly on my MacBook Air M2 running macOS Tahoe 26.0 Beta (25A5279m). Thank you for the prompt fix! Much appreciated.
- Dell_Dropbox6 months ago
Community Manager
Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!
- JeffDeMello6 months agoExplorer | Level 4
And where would I download Dropbox beta 227.3.4638 from?
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