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foxmanchester's avatar
foxmanchester
Explorer | Level 3
3 years ago

Indexing stand off with Windows!

My Dropbox seems to be in a fight with Windows Search indexer!  Dropbox indexes... when it finishes, windows will start... then Dropbox indexes again!  And so on and son on... been happening for a co...
desktop
Dropbox Pro
Storage space
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey foxmanchester, sorry to see you're having trouble with this.

 

Can you hover over the Dropbox icon in your system tray and let us know which version of the app you're running and what the exact sync status is?

 

Thanks in advance!

foxmanchester's avatar
foxmanchester
Explorer | Level 3
3 years ago

Hi Hannah, thanks for coming back to me. 

 

Its 172.4.7555

 

When you say Sync status, where can I find that please?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries! 

     

    The sync status will be the message appearing along with the Dropbox version, when hovering over the Dropbox icon.

    • foxmanchester's avatar
      foxmanchester
      Explorer | Level 3
      3 years ago

      It had finished indexing when I sent you the version number... and now its started doing it again

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for checking, foxmanchester.

         

        If you simply reinstall the Dropbox app, without uninstalling it first, does it help at all?

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