Forum Discussion

SVDS's avatar
SVDS
Explorer | Level 3
3 years ago

Infinite indexing after clean install new mac

I'm trying to get Dropbox running on a new macBook. I installed the new desktop app and walked through the installation steps. After doing this it starts indexing infinite (it feels like this after 3...
desktop
Install
Mac
SVDS's avatar
SVDS
Explorer | Level 3
3 years ago

Thanks the empty space is around 400+ GB. So plenty of space to save 7MB :D.

 

Good news is I got it working finally, I found one more switch to turn of the standby mode and this did the trick. After a long time waiting syncing the 7MB was done and after that the app works as expected again.

 

So setting up the mac so it never goes in standby was the solution for me. But there is still some things to fix in the desktop app, most importantly the message that the files could not be saved offline on the device.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Awesome, at least we tackled one of the issues SVDS!

 

As for the message in regards offline files, when exactly does it appear? Is it after you selectively sync a folder, or at a different time? 

  • SVDS's avatar
    SVDS
    Explorer | Level 3
    3 years ago

    Hi Megan, its during the installation process and its after you choose the selective sync folders.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      It's expected during the installation process, SVDS.

       

      One more question: does this happen when you access your selective sync content and try to sync some folders back to the device, or remove them from the device? 

      • SVDS's avatar
        SVDS
        Explorer | Level 3
        3 years ago

        Its expected but it makes no sense; I try to copy 7MB to my HD having storage for 400GB and the app says I don't have enough space that's confusing.

        And its during installation so it is always for adding the folder/files back to the HD.

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