Forum Discussion

CPKNC's avatar
CPKNC
New member | Level 1
2 years ago

Install Error 1073741795 on 2 different computers.

Hello, To Computers in an Office were suddenly not opening Dropbox. They are both on Windows 11. There is a 3rd PC in the Office that is the same as 1 of the problem ones, and its working fine. ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey CPKNC, welcome to our Community! 

That sounds like a Windows error, and not directly one coming from Dropbox. I did some digging and found this relevant Microsoft article. 

Have you tried installing the app using an offline installer, by any chance?

Apart from that, do you happen to run any antivirus/firewall or VPN programs on your computer(s)? If yes, can you disable them temporarily and then, attempt to install the app again? Does the installation go through now?

Keep me posted, and we'll take it from there!

CPKNC's avatar
CPKNC
New member | Level 1
2 years ago
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