Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Fraga
2 years agoExplorer | Level 4
"Installation failed. Please try again" error on Windows 10
Hi there.
I had to uninstall Dropbox on my machine with Windows 10 and downloaded the Dropbox app and executed the DropboxInstaller.
After a few minutes saying "Installing Dropbox...", I get the ...
- 2 years ago
Hey Fraga - have you tried an advanced reinstall by any chance?
If you're on the Dropbox Basic plan, make sure that you're not connecting more than 3 devices to your account as you might be hitting your account's device limit.
Walter
Dropbox Community Moderator
2 years agoHey Fraga - have you tried an advanced reinstall by any chance?
If you're on the Dropbox Basic plan, make sure that you're not connecting more than 3 devices to your account as you might be hitting your account's device limit.
Здравко
2 years agoLegendary | Level 20
Walter wrote:...
If you're on the Dropbox Basic plan, make sure that you're not connecting more than 3 devices to your account as you might be hitting your account's device limit.
For sure this cannot be Walter. If there are more devices linked already, the error wouldn't be at install time, but at link time (something that happens after install) and there is clear message. You don't need to believe me, but just check on your own.
As Fraga mentioned (and I cannot disagree) very often error messages are completely useless though! This is something very often discussed here on the forum and almost ignored from the application' development, unfortunately. 🤦
Let's hope this will change.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!