Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

rlesperance's avatar
rlesperance
Helpful | Level 6
3 years ago
Solved

Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?

A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder.  It seem to be a new Apple procedure with Ventura.

 

Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before.  

 

Is this the new way of doing things ?  Which is which ?  Is the Library>CloudStorage folder procedure not required anymore ?

 

I would also appreciate to understand the advantages/necessity of migrating to the File Provider  API ?  I read some articles on DropBox help and I am confused.  Do I need to keep both or is only the new one that I nested where I want required ?

desktop
Dropbox Basic
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, rlesperance!

     

    It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.

     

    This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.

     

    To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox. 

     

    If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on. 

     

    Make sure to check out this article for more info.

14 Replies

Replies have been turned off for this discussion
Show More
  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi rlesperance ,

     

    Happy to help here.

     

    We're currently working on making this a smoother experience. At this time, when signing back into the Dropbox app, you will not end up on the File Provider experience, and will need to opt in to end up back on it.

     

    PS: Users on a Beta version of the desktop client would end up back on FP.

     

    Let us know if this is clear,

    Sam 

  • rlesperance's avatar
    rlesperance
    Helpful | Level 6
    3 years ago
    Thanks. that's what I understood.

    In that context, the desktop version should not allow to move to the File Provider version.
  • razorflash's avatar
    razorflash
    Helpful | Level 6
    3 years ago

    What are the advantages of the CloudStorage File Provider Mac Feature ? 

     

    For the moment for me it feels kind of buggy, so not really happy I opted in ?

  • guruuno's avatar
    guruuno
    Helpful | Level 6
    12 months ago

    2 years old discussion, same issues are occurring to me now, what do I do, who is driving the bus, why is this being a problem?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content

Recent Discussions