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majko123's avatar
majko123
Explorer | Level 4
1 month ago

Is there an update on Mac online-only thumbnails finally showing up?

I have not been able to get this solved but heard there might be an update for it. Anyone using Mac for work like I am? Device (MacBook Pro M4) Operating System/Browser (if using the web) ...
desktop
Mac
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Welcome back to our Community, majko123! 

I was able to locate your last thread with us here. Are you still having an issue with all online-only files not showing any thumbnails on your Mac device, or are you mostly experiencing this with .psb files?

Feel free to also send me a screenshot of what you’re seeing at the moment on your computer, and I can take a look for you.

Other than that, I’d like to know the current syncing status of your desktop app.

Keep me in the loop.

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