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Forum Discussion
Roderick R.
9 years agoExplorer | Level 4
Linking reinstallation to existing folders in File Explorer
I was having some issues with Dropbox on my laptop so uninstalled and am now re-installing, But it is creating totally new folders on my Laptop. As there is about 950GB there (and we have very slow b...
- 9 years ago
Roderick R. wrote:
I download Dropbox from https://www.dropbox.com/en_GB which then downloads a file called Dropboxinstaller.exe from https://dl-web.dropbox.com into my firefox download folder. I then click "Save File" as, apart from "Cancel" that is the only option, and that's it. The program then downloads onto my C: drive ... and starts synchronising before I have a chance to do anything.
You're not installing Dropbox. All that's doing is downloading the install file to you comptuer. You then have to run that file to start the installation process, where you'll have an Advanced Options link that will allow you to choose the location for your Dropbox folder.
Rich
Super User II
9 years agoHave you checked to see if it's still installed? If the Dropbox app is installed but not running, you won't have the icon. Just run the app from your Start menu again.
If the app is no longer installed, then something on your computer is removing it. It wouldn't be anything to do with Dropbox.
As for having to re-sync when you reinstall, as long as you point Dropbox to your existing Dropbox folder (as described above), all that will happen is a re-index. Your files will not have to download again. the re-index will take time though with that much data to compare.
If the app is no longer installed, then something on your computer is removing it. It wouldn't be anything to do with Dropbox.
As for having to re-sync when you reinstall, as long as you point Dropbox to your existing Dropbox folder (as described above), all that will happen is a re-index. Your files will not have to download again. the re-index will take time though with that much data to compare.
Roderick R.
9 years agoExplorer | Level 4
I did run the app from the start menu and that worked, but never got the icon back in the system tray so I guess it's an hp or windows 10 action. Anyway my system is re-linking from this morning (I think) at least there are blue circles against every file (nothing turned green yet).
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