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therealsomeguy's avatar
therealsomeguy
Explorer | Level 4
8 years ago
Solved

Mac client keeps asking to turn on accessibility

I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility:

Every time I tick 'Don't show this to me again' and then 'Not Now', but it comes back the next time I log in. What can I do to disable this message?

Account Settings
desktop
Mac
Setting up the apps

14 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    Sorry to hear that JTL1 - how are you today?

    If you have successfully installed our latest stable version of the desktop application (currently 59.4.93) and still having this issue, I would suggest that you logged a ticket with our team so we can have a  look into this with all of our tools available. 

    Let me know if there's anything I can help with from my end in the meantime. 

  • MoShelley's avatar
    MoShelley
    New member | Level 2
    8 years ago
    Uber frustrating - I’m getting the same response but it freezes my screen every time. I can’t even adjust the permissions if I wanted to!
  • lorigwill's avatar
    lorigwill
    New member | Level 2
    7 years ago

    lori g

    I have the same problem also can you PM me as well fopr the follow up please.

    Thank you

    isakuliah wrote:

    Hi I also have same issue. Already tried your solution but still not help. Could you PM me as well for the follow up?

    Thank you.

     

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