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Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem.
What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team.
Thanks.
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
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Yep, this works for me. Guess Dropbox needs a hold punched through to connect. Poor show, really...
I'm having the same problem, Dropbox app doesn't manage to connect to internet or account. I upgraded from Sonoma to Sequoia when this issue started.
Tried to reinstall but same problem (Dropbox v208.4.5824). Is there a stable version available?
I updated (not thinking it could be an issue). Immediately after updating, it wasn't connecting, so I completely deleted all files and deleted dropbox. Reinstalled and it was working fine.
Fast forward a couple of days, restart my computer and it's disconnected again, had to delete all again and reinstall... 😫- DBX_Pedro
Community Manager
- DBX_Pedro
Hi eaceti ,
Thanks for getting in touch with us.
We understand how upsetting this issue can be.
In order to help you can you please confirm that the Dropbox version v208.4.5824 is still not working ?
If so what would be the error message in question. Once we have this information we can take it from there.
DBX_Pedro: The Firewall blocks incoming connections to Dropbox and that can't be changed. I got Dropbox to work by disabling the Firewall. Do you know why why Apple decided to disable Dropbox that way? Was it because Dropbox competes with iCloud?
- A week has passed, and I still haven't figured out if DropBox is compatible with Sequoia or if it's just a matter of luck.
