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Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem.
What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team.
Thanks.
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
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I'm not sure what they're doing, but it's pretty clear that they hda their customers around an OS upgrade for the second year in a row, which seems to indicate a problem with learning and adjusting.
People saying that fixing the firewall fixes the problem: that's not the case for me. Dropbox fails to start for me and I'm on the latest.
I'm also wondering why Dropbox has nothing to say on this. It's kind of an important thing to communicate about. I've warned some others who use Dropbox much more heavily than I do that they should wait on upgrading to Sequoia for now. But that doesn't help those of us who've already upgraded.
There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes.
If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall:
"Details are sparse at the moment, but a possible source of the issues is Sequoia’s current firewall. This is useful for managing connections on untrusted networks. If you’re an everyday user and not a security nut or part of an enterprise team, your firewall is likely already off. This is the default on Mac, as most users are on trusted networks anyway (Apple’s way of balancing usability and security)."
- Had the same issue. Today I dragged the Dropbox program from the Application folder to the Trash, restarted my iMac, downloaded the DB desktop app and installed it. DB connected fine and it’s now working.
Didn't work that way for me. Maybe it has something to do with how old the previous version was.
Yep, this works for me. Guess Dropbox needs a hold punched through to connect. Poor show, really...
I'm having the same problem, Dropbox app doesn't manage to connect to internet or account. I upgraded from Sonoma to Sequoia when this issue started.
Tried to reinstall but same problem (Dropbox v208.4.5824). Is there a stable version available?
I updated (not thinking it could be an issue). Immediately after updating, it wasn't connecting, so I completely deleted all files and deleted dropbox. Reinstalled and it was working fine.
Fast forward a couple of days, restart my computer and it's disconnected again, had to delete all again and reinstall... 😫- DBX_Pedro
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