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Forum Discussion

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Nick_S, thanks for reaching out to us.

     

    Can you let me know which version of the Dropbox app you have installed and what the sync status currently is?

     

    You can hover over the Dropbox icon, to see this info.

     

    Also, what kind of icons do the files in your Dropbox folder have next to them? Cloud icons?

     

    Let me know and we'll go from there.

    • Nick_S's avatar
      Nick_S
      Explorer | Level 3
      2 years ago

      Hello and thanks, Hannah  for reply)

       

      1. I have Dropbox 171.3.6135 installed with sync status "up to date"

      2. I attached a screenshot with the icons view (for the files in offline and in online mode)

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the update here, Nick!

         

        If you switch the files from online-only, to available offline, are you able to see the correct file sizes?

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