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RobertPatton's avatar
RobertPatton
Explorer | Level 4
5 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
desktop
Error Messages
Mac
Setting up the apps
Web
RobertPatton's avatar
RobertPatton
Explorer | Level 4
5 years ago

That did not work and DB still fails to work on MacOS Monterey

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
That's perfect, I'm happy to hear that!

Of course, if you need us again, do let us know.

Have a great day!
  • Jhirstz's avatar
    Jhirstz
    Helpful | Level 5
    5 years ago

    Hi I am having the same problem and I have Monterey 12.0.1

    • Jhirstz's avatar
      Jhirstz
      Helpful | Level 5
      5 years ago

      I have also done the advanced reinstall 

      • andreabonato's avatar
        andreabonato
        Helpful | Level 6
        5 years ago

        To solve the problem, I close all Dropbox items by searching "dropbox" in the Utility Monitor.

        Than I refresh Finder by Force Exit in the system menu.

        Finally, in System Preference-Safety and Privacy-Complete Access to Disk, I've able Dropbox App.

        All now is working!

        Bye.

        Andrea

         

         

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