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Forum Discussion

RobertPatton's avatar
RobertPatton
Explorer | Level 4
5 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
desktop
Error Messages
Mac
Setting up the apps
Web
andreabonato's avatar
andreabonato
Helpful | Level 6
5 years ago

To solve the problem, I close all Dropbox items by searching "dropbox" in the Utility Monitor.

Than I refresh Finder by Force Exit in the system menu.

Finally, in System Preference-Safety and Privacy-Complete Access to Disk, I've able Dropbox App.

All now is working!

Bye.

Andrea

 

 

drostow's avatar
drostow
Explorer | Level 3
5 years ago

I am having the same problem starting Dropbox with Monterey. I tried to follow your suggestions but can't find "Utility" in the Launchpad. I was able to add Dropbox to Accessibility and Full Disk Access. Thanks in advance for any help.

  • Jalenoch's avatar
    Jalenoch
    Explorer | Level 3
    5 years ago

    Try Andrea solution is works. force quit for finder and give full access to disk via system Preference / security-confidentiality . Restart.

    The question than is why full access is necessary with Monterey and wasn't in previous mac OS ? Isn't it a secuity breach ?

  • TillyT's avatar
    TillyT
    New member | Level 2
    5 years ago

    Nothing I try works. I have 2 accounts in Dropbox, so the Terminal instructions does not work as it is and I'm not that familiar with it that I could modify the commands on my own. 

     

    edit: I finally dared to download Dropbox installation file that @shinbeth recommended and voila, installed it and now it works perfectly, no need to restart. I did a virus scan on the file and found nothing suspicious. I hope it really is free of any malware. 

  • alicemourou's avatar
    alicemourou
    New member | Level 2
    5 years ago

    Can not start as well. After update to the macOS Moneterey 12.0.1 got problems with file syncing and now it is not loading at all

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