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rovf's avatar
rovf
Explorer | Level 4
3 years ago
Solved

MacOS: No "Dropbox" in the "Location" settings of Finder

I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Hey rovf, thanks for letting us know about this.

     

    Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?

     

    Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?

     

    Let me know and we'll go from there.

rovf's avatar
rovf
Explorer | Level 4
3 years ago

I find this recommendation a bit problematic, as I don't have the mentioned "Cloud Storage" entry in my Finder/Preferences

 

On he Sidebar tab, I see under Locations:

 

my iMac

Hard Disks

External Disks

CDs, DVDs, ...

Bonjour Computers

ConnectedServers

 

(this is running macOS 10.15.7)

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey rovf, sorry to jump in here, but could you send us a screenshot of the app's exact status and version of the Dropbox desktop app as shown in your menu bar at the moment?

 

Also, can you navigate to the app's preferences under the sync tab and check the Dropbox folder's location for us? 

  • rovf's avatar
    rovf
    Explorer | Level 4
    3 years ago

    I wanted to add a screenshot, but can't post it. The dropboxforum website says "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

     

    I hadn't explicitly entered any HTML, and I was "satisfied" with what I saw (nothing seemed to have been removed), but still submitting always brought the same error.

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the screenshot rovf 

       

      What does the app state when you click on its icon or when you hover your mouse over it? 

       

      If you can access the preferences, can you take a look at the sync tab and let me know where your Dropbox folder is located as shown there? 

      • rovf's avatar
        rovf
        Explorer | Level 4
        3 years ago

        Hovering over the icon says

         

           Up to date.

         

        The Dropbox folder is located inside my Home directory, and this is also what the preferences say. I don't mind it being there, but I just wonder why I was not able back them see it inside the Favorites as well. 

         

        However after closing the preferences and calling Finder up again, Dropbox now is inside the Favorites, as it should be. I didn't knowingly do anything ro put it there, so I can't say why it was not present before, but is there now.

  • rovf's avatar
    rovf
    Explorer | Level 4
    3 years ago

    Second try sending the screenshot.

     

  • rovf's avatar
    rovf
    Explorer | Level 4
    3 years ago

    On the second attempt, sending the screenshot seems to have worked. As for the other requested items:

     

    The dropbox version is v181.4.5678

     

    The Dropbox folder location is set to be to  my home directory.

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