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rovf's avatar
rovf
Explorer | Level 4
3 years ago
Solved

MacOS: No "Dropbox" in the "Location" settings of Finder

I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Hey rovf, thanks for letting us know about this.

     

    Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?

     

    Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?

     

    Let me know and we'll go from there.

Buel's avatar
Buel
Explorer | Level 3
2 years ago

I've updated to the File Provider version 3 times and each time I receive a confirmation that the process is complete yet my Dropbox folder has never moved to ~/Library/CloudStorage. After a few minutes, an alert badge reappears in the Dropbox icon. The update process isn't working. Running 4th time now.  BTW, please don't label this problem as solved when it clearly has not been solved. This doesn't help others.

Buel's avatar
Buel
Explorer | Level 3
2 years ago

4th attempt to update, it doesn't work and the alert icon reappeared. At the end of the process, I'm asked to upload all photos. I click either "don't ask me again" or cancel. Could this be the problem? Updates only work if I choose to upload my photos?

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