Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
rovf
3 years agoExplorer | Level 4
MacOS: No "Dropbox" in the "Location" settings of Finder
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations' is empty.
I *can* access Dropbox in the following way: In the MacOS menu bar, I click the Dropbox icon, and then click the icon which says "Open Dropbox Folder". Then a Finder window opens, showing my Dropbox files.
I just wonder why I can't see them in just a normal new Finder window.
40 Replies
Replies have been turned off for this discussion
- Walter3 years ago
Dropbox Community Moderator
Thanks for the screenshot rovf
What does the app state when you click on its icon or when you hover your mouse over it?
If you can access the preferences, can you take a look at the sync tab and let me know where your Dropbox folder is located as shown there?
- maxymouse3 years agoExplorer | Level 4
rovf wrote:I don't have the mentioned "Cloud Storage" entry in my Finder/Preferences
(this is running macOS 10.15.7)
I think the Cloud Storage thing was only implemented in recent versions of macOS (13 or so). So I don't think this issue is relevant to your operating system.
- rovf3 years agoExplorer | Level 4
Hovering over the icon says
Up to date.
The Dropbox folder is located inside my Home directory, and this is also what the preferences say. I don't mind it being there, but I just wonder why I was not able back them see it inside the Favorites as well.
However after closing the preferences and calling Finder up again, Dropbox now is inside the Favorites, as it should be. I didn't knowingly do anything ro put it there, so I can't say why it was not present before, but is there now.
- doujouDC3 years agoNew member | Level 2
Hey All,
I have the same issue. Dropbox used to appear as an option to check in my Finder settings. It no longer appears after recent update. Google and OneDrive are showing, just missing Dropbox?
BTW, Dropbox is working as some of the folders near the top of my screenshot are from Dropbox. I can access the files if I click in one of those folders
- doujouDC3 years agoNew member | Level 2
Update….I updated the app and it now appears as a cloud location
Weird!!!
- Buel2 years agoExplorer | Level 3
This doesn't work. It only allows Dropbox to appear under "Favorites", but not "Locations".
- Walter2 years ago
Dropbox Community Moderator
Hey Buel - sorry to hear about this.
Could you let us know your device's OS version and the version and status of the Dropbox desktop app as shown in your menu bar?
Also, what is the location of your Dropbox folder as shown in the app's preferences under the sync tab?
- Buel2 years agoExplorer | Level 3
Mac OS 14.2.1 (23C71). Not sure what you mean by "Status", but my files are up to date. The folder is located in my user folder (i.e., HD>user>me>dropbox).
- Hannah2 years ago
Dropbox Community Moderator
Hey Buel, sorry to jump in, but can you please confirm what you'd like to accomplish?
Do you want to be able to access Dropbox from Locations instead of Favorites?
Because to do that, you'll need to be eligible for the Dropbox for macOS on File Provider update.
You can follow the steps here, to see if you're eligible.
- Buel2 years agoExplorer | Level 3
I already completed the File Provider update and it had no effect.
Having Dropbox listed in Favorites doesn't help when opening files from third party apps. Some will list Favorites from the open dialog window, but others won't. Without having Dropbox listed in Favorites or Locations, I must search for it manually (8 clicks/file) and my current project has 555 files that can't be opened by double clicking. It's laborious and could be easily remedied (3 clicks) if Dropbox was easy to find (i.e., under Locations).BTW, your competitor Box is listed under Locations.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!