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Forum Discussion
TomasVEUS
8 months agoNew member | Level 2
Making all of my files available offline on Mac OS 15.4
Hi, many (about 50% of 22GB) of my files and folders are displayed with the cloud icon, even I have the settings to always offline.
When I click on the cloud icon for these files a I get error:...
Walter
Dropbox Community Moderator
8 months agoHey TomasVEUS - thanks for using Dropbox and welcome to our Community!
Are you able to select your whole Dropbox folder or any folders you see as online-only and right click on them to see if you get the option to make them available offline on your computer? Have you tried moving those files out of your Dropbox folder and back in again since you first noticed this?
Let us know more and we'll take it from there, Tomas.
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