Forum Discussion

PEC-1's avatar
PEC-1
New member | Level 2
3 years ago

Missing Icon on Desktop

Hello, I am running windows 10 on my desktop computer. Before I upgraded to 10, the Dropbox icon was on my desktop, but it is not there now. Dropbox appears to be working just fine, but to access it ...
desktop
GUI
Setting up the apps
windows
PEC-1's avatar
PEC-1
New member | Level 2
3 years ago

This problem may be due to my computer having crashed several months ago. I now have the same computer, but with a new hard drive and operating system (Windows 10). I received a pop message from Dropbox last week when I tried to re-download Dropbox to this computer that said something to the effect that I have Dropbox loaded on 3 machines, and therefore can not download it again. However, this is not true. I have Dropbox loaded on two machines, this one and my other machine at work.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi PEC-1, I hope you don’t mind me jump in. 

 

Can you send over a screenshot of what you see in your system tray, like Jay suggested?

 

Also, if you open your local Dropbox folder, do you see any syncing icons next to your files/folders?

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