Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Moving Dropbox app to external hard drive when I am not the administrator of the account.
I am not the administrator of my office's Dropbox account, and I also use the Dropbox desktop app. My C drive is now full and no longer syncing. I purchased an external hard drive and need to move my desktop app to the external drive. Can you tell me if there's any way to do that when I am not the administrator? The admin of our Dropbox account is not available, so I can't ask them. It took me about 4 minutes to type this because my C drive is so full, I can only type about one character at a time.
28 Replies
Oh my goodness.... I have said over and over that I cannot access preferences. You can send me however many help articles you want, but they won't help. When I "hover" over my Desktop icon as said in the article, the name of my law firm only comes up, no preferences.
Attached is a screenshot. You can see what happens when I hover over the Dropbox icon. I cannot get to preferences.
There is no other Dropbox icon. I opened up the box on my taskbar for hidden icons, and there isn't one there, either. Only the one I sent the photo of is the only Dropbox icon I have on my taskbar.
Yes, that's what the only Dropbox icon on my taskbar looks like. No others.
- Rich
Super User II
MChat1 wrote:
Yes, that's what the only Dropbox icon on my taskbar looks like. No others.
Could that be the Dropbox Lite (formerly Dropbox for S Mode) app from the Microsoft Store? If so, that application doesn't sync your files like the full desktop application does, so you wouldn't have a Dropbox icon in your system tray.
If you had the full Dropbox application installed and it was running, you would have a small icon in your system tray near the clock. It looks like this:
I have that blue icon and I downloaded the Desktop app right from Dropbox online. When I click the Dropbox icon, only the name of my firm shows up and gives no options for preferences.
- Megan
Dropbox Community Moderator
Hi MChat1, based on what you said about your hard drive being full, I understand that you have a Dropbox folder located on your hard drive, right?
If so, then that means you have the desktop app installed, and not Dropbox Lite. However, could you try doing a quick re-installation, just to see if we can have the icon back on the task bar?
Your link for a quick re-installation was 404'd. Can you send a different way for me to get there? And when I do a re-install, I hope the directions tell me how to uninstall as well.
And, yes, I have the Desktop app installed and my hard drive is now full.
