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Forum Discussion
alanon
16 days agoExplorer | Level 3
Moving the Dropbox folder on Linux Mint 22.2 using the Dropbox desktop app won't work
I've gone over to Linux Mint 22.2, have dropbox installed. I want to move it to my data drive...no problem. I made the move using the dropbox app, pointing it to my data drive. It did the sync fine, moved the files over, and all is good.
Restart. Upon restart, I get this error message, and can't do anything about it.
If I do a relink, it automatically installs the dropbox back on my OS drive and ignores everything it had just done prior the restart. How do I fix this without reinstalling it on my OS drive?
Thank you.
10 Replies
- alanon15 days agoExplorer | Level 3
I'm not getting any advanced options or advanced settings option when reinstalling. It's just installing like a normal install with no menu at all. The format of the data drive is ext4.
- Walter16 days ago
Dropbox Community Moderator
I see, thanks for giving that a go for me alanon. Can you send me a screenshot of the options you get since you should be seeing an 'Advanced settings' option upon reinstalling the app?
Also, can you clarify the format of the drive you're trying to move your Dropbox folder to?
I'm asking because a Dropbox folder can be located on a hard drive or partition, formatted with one of the following file system types:
- ext4
- zfs
- eCryptFS (back by ext4)
- xfs
- btrfs
- alanon16 days agoExplorer | Level 3
I followed the directions on the link you gave. The reinstall isn't allowing me any "advanced" options. It's proceeding to install at the default SSD location without asking me for a location. One thing I noticed, in regards to the direction to "rm /etc/apt/source.d/dropbox", that directory does not exist. It's not being created by the installer.
- Walter16 days ago
Dropbox Community Moderator
I see, thanks for the clarifications alanon.
Can you try an advanced reinstall and try to point your Dropbox folder to your desired location using the 'advanced' settings?
- alanon16 days agoExplorer | Level 3
thank you for combining them Walter!
Back to the issue: the laptop has 16GB RAM, a 1TB HDD, a 500GB SSD for the OS. Uninstalled/reinstalled the dropbox app about 4 times now. A couple restarts, etc. Each time the same issue.
- Walter16 days ago
Dropbox Community Moderator
Thanks for following up with additional information alanon - much appreciated. Did you have the chance to check my previous questions?
- alanon16 days agoExplorer | Level 3
Hi Walter, can we delete this post and use the one I redid with more information?
- alanon16 days agoExplorer | Level 3
my apologies for duplicating the posting. Dropbox website gave me an error leaving me to believe this post didn't take. I reposted with more information, so I will abandon this posting and go to the other one.
- alanon16 days agoExplorer | Level 3
Application Affected
DropboxDevice
Sager LaptopOperating System/Browser (if using the web)
Linux Mint 22.2Dropbox App Version (if using the app)
Uninstalled.Question or Issue
No matter what I try, including AI, I cannot get Dropbox to move the folder of my data, or install where I want the data, from my local OS drive. I want it on my local data drive also installed on my laptop. Is this is a bug? Is this a limitation? How do I fix this? Thank you. Leaving it uninstalled for now as I can't seem to get this to work properly.When I used the preferences menu and used the app to select the data drive, it seems to work, but when I restart the computer, I get an error message:
AI gave me a whole bunch of different coding to use, including initiating symlinks, which were ignored by the dropbox installer/preferences.
Thank you in advance.
- Walter16 days ago
Dropbox Community Moderator
Hey alanon - sorry to hear you're having issues with this.
As a first step, have you ensured that your device is meeting the minimum requirements?
Have you tried repeating the process of moving the Dropbox folder via the Dropbox desktop app since you first got this error message? Also, has your Dropbox folder been created normally on the new location?
Any additional information is more than welcome!
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