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Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a...
All,
I believe my issue has been resolved. I heard from Isaac from Dropbox support:
"The development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.
If you would like, you can download this version of the Dropbox desktop application from the following link:
https://www.dropbox.com/downloading?build=71.3.105&plat=mac&type=full
If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."I installed this version and set everything up again. I've been using it sparingly for the last few days and have not had any issues.
Good Luck.
Chris, in this case I have one machine, two different users, with two different dropbox accounts. But if one logs into their account and sets up dropbox, then the other user cannot get to their dropbox folders... Usually that works, multiple users on one machine, each able to get to their own dropbox folders. Am I missing something?
Chris_J
Super User alumni
Super User alumniGFP
Desktop Client is an app that runs in the background which syncs anything put in a literal folder on your PC/Mac. But you only can have ONE account linked not two or Three. The only way is what I think you have been doing is thru the browser or what we call the Web interface, where you can log into any account that you have login info on and log out and go to the next. I think we are confused about what the Desktop Client is. Does this make sense?
also to make it clear, one account per user. If you are referring to two or more different user logins into your computer then it should work with one per user but only if you have multiple user accounts/desktop etc
Chris_J,
This is a Mac-specific issue. How familiar are you with Macs and User accounts?
I installed the DB app, ran it on Mac User account 1 linking it to DB business account Member account 1. That member account has it own unique email address log on and password. I then switched to Mac User account 2. I ran the DB app, and linked it to DB busines account Member 2, which also has a different email address log on and a different password. It worked fine all day...as long as I stay logged in to both Mac User accounts.
Things go sideways when I log out of then back into one of the Mac User accounts. I get the "Can't Start Dropbox" message.
Why is it that it works when initially set up, but then craps out when logging out of and back into Mac User accounts and/or when shutting down the Mac entirely then restarting?
- Chris_J
Thanks rbsalz
thanks for the details that you have given. It wasn't clear before that one has their own desktop login. Most people I deal with here at the forums, think multiple users means more than one user using the same desktop, email, etc. So I wasn't sure. I see clearly that you and others are having real problems. I do deal with Macs, I use one at work and I am using one at home.
But even then, I haven't got a clue why you are having this issue. I suggest emailing them about it by going here: https://www.dropbox.com/support/email/dropbox_app/submit
and good luck and sorry I couldn't help you
Chris_J,
No worries. Thanks for the thoughts.
I already had a lengthy conversation with a DB tech person who has esclated the issue. I just thought I'd try the forum while I was waiting for a response.
Thanks again.
