We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

rawlins02's avatar
rawlins02
Explorer | Level 4
2 years ago
Solved

my android phone appears as two linked devices

Any reason why my phone occupied two devices in my list of linked devices? I unlinked one and all seems OK. Just trying to understand why that happened. Never did until this week.

  • Operating system update is most likely reason.

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Operating system update is most likely reason.

  • rawlins02's avatar
    rawlins02
    Explorer | Level 4
    2 years ago
    Will keep watch for similar anomalies that might be related to OS updates.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!