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patrick minas's avatar
patrick minas
Explorer | Level 3
6 years ago

My AppData folder is more than 24 GB. What gives?

Hi, I have up to 24GB in Users/UserName/AppData/Local/Dropbox/Update/Install.  It contains hundreds of subfolders all with some version of Dropbox clients. See attached. I cannot delete them ...
desktop
Setting up the apps
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi patrick minas; welcome to our Community!

 

Your computer seems to be storing the executable files for our desktop app's installer and updater service since some of those come from previous builds (as shown within your screenshot). 

 

Can you let me know if you've installed multiple instances of our desktop app on this machine? Do you happen to be dual booting perhaps or using roaming profiles on your computer? 

 

In any case, I'd suggest a clean, advanced re-install to clear all previous traces of our desktop app and make sure to do it with admin privileges. 

 

Let me know how you get on, Patrick.

  • patrick minas's avatar
    patrick minas
    Explorer | Level 3
    6 years ago

    The system is running Windows Server and I have few other users also using it remotely but none with admin priviledge or even signed in with a dropbox account. Only admin is.

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