Forum Discussion

valerostudio's avatar
valerostudio
Explorer | Level 3
2 years ago

My Dropbox app doesn't connect to the internet on Windows 11

I am having the issue that I have seen reported here many time. The DropBox app (in Windows 11) will not connect to the internet. I have had our IT director look to see if our firewall is blocking th...
desktop
Error Messages
windows
valerostudio's avatar
valerostudio
Explorer | Level 3
2 years ago

I quit everything I could quit without killing Windows, restarted the app and I get this

 

valerostudio's avatar
valerostudio
Explorer | Level 3
2 years ago

No other applications are having issues connecting to the internet, just Dropbox gives me this error.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!