Forum Discussion

Arabella Music maniac's avatar
Arabella Music maniac
Explorer | Level 3
4 years ago
Solved

My iPod is trying to sync to Dropbox and I paused sync, but it's stuck

For some reason Dropbox is trying to sync with my iPod  when I connected it to my Windows computer. I wanted to stop it, pressed pause but it doesn't seem to have paused at all: it just says 'pausing...
  • Hannah's avatar
    Hannah
    4 years ago

    Thanks for the update here!

     

    You might get another prompt to back up your iPod the next time you plug it in to your computer, but you should be able to cancel that.

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