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Arabella Music maniac
4 years agoExplorer | Level 3
My iPod is trying to sync to Dropbox and I paused sync, but it's stuck
For some reason Dropbox is trying to sync with my iPod when I connected it to my Windows computer. I wanted to stop it, pressed pause but it doesn't seem to have paused at all: it just says 'pausing...
- 4 years ago
Thanks for the update here!
You might get another prompt to back up your iPod the next time you plug it in to your computer, but you should be able to cancel that.
Hannah
Dropbox Community Moderator
4 years agoHey Arabella Music maniac, thanks for reaching out!
From what I can understand, you've enabled the Dropbox backup feature, when you connected the iPod to your computer.
And you pressed the sync status on the Dropbox icon to pause syncing, but it got stuck on 'pausing', am I right? Is it still stuck like this?
If you hover your mouse over the Dropbox icon in your system tray, what do you see?
Keep me posted.
Arabella Music maniac
4 years agoExplorer | Level 3
I saw it just said updating 1300 odd files 39 hours but that's all, and that didn't change over time. So I uninstall Dropbox following a recommendation I saw later from someone else, and have been able to extract my iPod and update jt. When I reinstall Dropbox, what should I do to make sure it doesn't try to sync with my iPod? I really don't want it to, and don't know why it did this time as I don't recall enabling it, it just told me it was doing it!
- Hannah4 years ago
Dropbox Community Moderator
Thanks for the update here!
You might get another prompt to back up your iPod the next time you plug it in to your computer, but you should be able to cancel that.
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