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hypnocoach's avatar
hypnocoach
Helpful | Level 5
9 years ago
Solved

My public links are no longer working

All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of t...
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  • Jane's avatar
    Jane
    9 years ago

    Hey hypnocoach, 

     

    Thanks for getting in touch here!

     

    Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.

     

    Hope this helps you clarify! If there's anything else you need to ask, please let me know. 

     

    Kind regards, 

    JaneA

olivier w.1's avatar
olivier w.1
New member | Level 2
9 years ago

When I copy/paste a Dropbox link in my e-mail client, and send it to someone who doesn't have Dropbox, the recipient always tells me the link doesn't work. Does the recipient have to be a dropbox user ? Or I don't do it properly ? When I want to send a file, I use right click then 6th option : copy dropbox link, then paste it in my e-mail.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago
It should work exactly like that Olivier, what error are they getting?
  • olivier w.1's avatar
    olivier w.1
    New member | Level 2
    9 years ago

    Mark,

    some people without Dropbox told me my links weren't working, so i tried to test it by my self. It is actually working well, but the download link is not very obvious for everyone.

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