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My syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others having this issue for a while now, on prior versions. (In fact, I hade the same issue with a prior version, plus scores of update popups that didn't update anything with a prior version, but it seemed to be fixed with an update...until this recurrence of the "Updating 2 files" issue.) Seems like the next version of Dropbox might want to actually fix this issue...please.
5 Replies
- Megan
Dropbox Community Moderator
Hey there, Greggrz, I hope you're doing well!
If you hover your mouse over the little Dropbox icon, instead of clicking on it, do you get the same syncing message?
Also, what happens if you click on your avatar, on the top right part, and then "View sync issues"?
Have you also tried logging out of the app, and then back in?
Keep me posted!
Hi, Megan,
Hover shows "indexing 2 files.:
View sync issues shows no issues.
Have logged out and back on. Several times. Even tried reboot PC. Several times.Still the same.
Gregg
- Hannah
Hey Greggrz, can you please also try these steps to see if they help?
Hiya,
Left click says "Updating 2 files." while hovering says 'Indexing 2 files".
Gregg
- Hannah
Hey Greggrz, is this after you tried the steps I gave you above?
Have you reached out to our support team about this at all?
