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Forum Discussion
Marc James
3 years agoHelpful | Level 6
New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/off...
Walter
Dropbox Community Moderator
3 years agoHi all, I just wanted to let you know that we're aware of this issue and looking into it.
In the meantime, could you try the following steps and let us know how it goes?
- Open Finder.
- Right-click the Dropbox folder
- Click Make online-only or Make available offline to reset.
Note: You will need to select the Dropbox folder (as in the image below) to apply this setting to all files and folders.
INVOKE
3 years agoHelpful | Level 6
Hi Walter,
Thanks for the suggestion, however as I (and others) have mentioned in past threads, it's very impractical to use that as a solve when we have several terabytes of content with hundreds of folders and sub-folders in DB. To mark the root folder as all online or offline would be a nightmare in both tracking what we actually need to have on or offline, not to mention simply impossible on something like a MacBook Pro with limited SSD space (and you no longer support external drives). So, you see the issue here? What would be your suggestion in this case?
Thank you,
Barrett
- chrisvoeltner3 years agoNew member | Level 2Hah wait, they don’t support externals anymore??
Geez, I may have to move away from Dropbox also…- jamesafoster3 years agoNew member | Level 2
It's July 2023 and dropbox is still not syncing automatically on Ventura. I guess I have to look at migrating away from Dropbox, too. My job relies on automatic sync between devices. Having to manually check each time that files are up to date and doing some kind of reset if not acceptable.
- anaiis3 years agoExplorer | Level 4
Yes, this update is ridiculous. I am getting this same error where if I try to make a file online only, I get an error that it's being used by some application, with no indication of which one. I've quit and restarted Dropbox. I've tried to mark the whole Dropbox folder as online-only (nothing happens). I'm wasting time on something that's meant to be a productivity tool.
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