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Forum Discussion
Sparky_McGuffin
3 months agoHelpful | Level 6
Newest Dropbox update automatically setting files to online-only on Windows.
Why are my files now being automatically set to online only with the newest update? This is the most idiotic thing Dropbox has done yet. I don't care if there is a new interface on my desktop. I do c...
videoeditor2
3 months agoNew member | Level 2
Same problem here too. Using windows 10.
How do I make the folder I want to be used offline stay? Because I noticed that I have the files synced already but when I shutdown my computer and turn it back on, the files were not downloaded and was set to just online again?
Another thing is that, the folders icon now all have a green check status even though the files inside it are not synced and just available online. How do I make the Folder status icon be just a cloud icon since the contents of the folder is just online?
Nancy
Dropbox Community Moderator
2 months agoHey videoeditor2, did you get the chance to go through Megan’s previous post?
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