Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Sparky_McGuffin's avatar
Sparky_McGuffin
Helpful | Level 6
3 months ago

Newest Dropbox update automatically setting files to online-only on Windows.

Why are my files now being automatically set to online only with the newest update? This is the most idiotic thing Dropbox has done yet. I don't care if there is a new interface on my desktop. I do c...
desktop
Download
sync
windows
clashton's avatar
clashton
New member | Level 2
17 days ago

I just had the same issue. With the last update Dropbox made all my files and folders online only, without asking me if this was what I wanted. 

I followed the instructions to click on the folder icon and make the entire folder available offline and now everything is being downloaded again, which the icon notification indicates is going to take several hours.

I hope I will not have to do this again the next time there is a Dropbox update.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!